Privacy Policy

Muthokinju Data Privacy Policy

At Muthokinju, safeguarding your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and the Kenya Data Protection Act of 2019.

Information We Collect:
We may collect various types of personal data from you, including:

  • Contact information such as name, email address, phone number, and physical address.
  • Payment details for processing orders.
  • Information provided voluntarily through surveys, feedback forms, or communication with our customer service team.
  • Information about your interactions with our website, including browsing history, IP address, and device information.

How We Use Your Information:
We utilize the information we collect for the following purposes:

  • Processing and fulfilling orders for products and services.
  • Communicating with you regarding your inquiries, orders, or requests.
  • Providing you with relevant information, updates, and offers about our products and services.
  • Enhancing our website, products, and services based on your feedback and preferences.
  • Fulfilling legal obligations and regulatory requirements.

Data Security:
We employ robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and routine security assessments.

Sharing Your Information:
We may share your personal data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products and services. We ensure that these providers adhere to stringent data protection standards and only use your information for specified purposes.

Your Rights:
You have the following rights regarding your personal data:

  • The right to access, correct, or update your information.
  • The right to request deletion of your data, subject to legal obligations.
  • The right to object to the processing of your data for certain purposes.
  • The right to request data portability.
  • The right to withdraw consent for processing your data, where applicable.

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. By continuing to browse our website, you agree to the use of cookies as outlined in this Privacy Policy. You have the option to disable cookies in your browser settings, although this may impact certain functionalities of our website.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at or call us at 0790 022 022.

Effective Date:
This Privacy Policy is effective as of January 1, 2024, and applies to all users of the Muthokinju website. By continuing to browse our website, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.